Device Initialization
Initialization is the process of creating an account for your Mobile Device in the system and/or uploading the necessary settings to it to start using the Application.
You can find out that your Device needs initialization by paying attention to the subheading of the
Sign in screen.png?alt=media&token=d8c2ef57-7132-4cdf-8537-e4c7029c0f47)
On the Application’s 
Sign in screen, go to the Acquiring Service Provider selection menu by clicking the icon .png?alt=media&token=c5b18699-68e3-4a86-a9bb-1d0d12ede567)
If the Acquiring Service Provider is already selected, you can skip this step and move on to the next one.
The Acquiring Service Provider must be selected in the following cases:
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- you just signed a contract with them and have just installed the Application
- you deleted the Application and have installed it over again
- the system cleared the Application data due to threat detection for safe using (the device no longer meets the Security Criteria).☠
Before choosing an Acquiring Service Provider, select the country in which it is located.
Use the icon 
in case you need to change the previously selected country.
After selecting your Acquiring Service Provider, the appearance of the Application may change to represent the Provider’s corporate style.
The initialization of a device must be performed by Main Cashier. If you are not Main Cashier, then let him/her know you need to pass the process on your device.
Enter the
Username/Login and Password of Main Cashier.
- 1.When you enter the password, remember it is sensitive to upper and lower case.
- 2.If you are logging in the Application for the first time as Main Cashier, then the default Password is equal to the Login/Username (case sensitive).
- 3.
If you have successfully entered credentials, the Application will ask you to enter the
initialization code. Enter it into the appropriate field and continue login.
The initialization code is sent by email or in an SMS to the Merchant's phone number (which is mainly specified when the acquiring service agreement is signed). It depends on what your Acquiring Service Provider has set.
The activation of the payment terminal must be performed by Main Cashier. If you are not Main Cashier, then let him/her know you need to pass the process on your device.
The payment terminal activation can be required in the following cases:
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- you are passing the initialization process on the device for the first time
- the device was unbound from the payment terminal.
If the payment terminal activation is needed, the system will ask to enter the
activation code. Enter it in the appropriate field and continue login.
The activation code is sent by email or in an SMS to the Merchant's phone number (which is mainly specified when completing the acquiring service agreement). It depends on what your Acquiring Service Provider has set.
You may be notified that there are no available terminals to bind to your current mobile device. This message may occur when all the payment terminals generated by your Acquiring Service Provider are already bound to your other mobile devices. In this situation, you can:
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- contact the Acquiring Service Provider with a request to increase the number of payment terminals
- or unbind the existing payment terminal from some other mobile device.
If you want to activate a payment terminal with a specific ID, use the information about the activation code displayed in the Merchant's web portal, instead of the activation code received by email or SMS. The activation code for a payment terminal is always available in the Merchant's web portal.
After the successful completion of device initialization and/or payment terminal activation , the Application will display the Amount entry screen.
This means the device is ready to use as a payment terminal.
Main Cashier can log out of the account (by clicking on the icon 
) and hand in the device for further use of the Application as it is intended to a User/cashier.
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Last modified 1yr ago