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On this page
  • Unblocking a Cashier
  • Resetting the Password for the Application

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  1. Guides
  2. Merchant's web portal Guide

Cashiers Management

To create a cashier, go to the menu item Device Management -> Cashiers.

Step 1. Click Add Cashier.

Step 2. Enter Username and additional information about a cashier you are creating.

  1. Pay attention to the case of characters in the Login you enter, for the password for that cashier on the first logging in to the Application is by default equal to the Username.

  2. Additional information should not contain personal data of a cashier. If you enter any personal data of a cashier as the additional information, then you are responsible for their integrity and safe use.

Step 3. Set the cashier status to Active.

If the cashier’s status is not set to Active, the cashier will not be able to log in to the Application (in this case, the Application will display a message with the number 205)

After a cashier account is ready, the cashier can start using the Application on the device, which has passed the initialization process.

Unblocking a Cashier

If a cashier enters in the Application an incorrect password more than 5 times, the cashier’s account gets blocked.

To unlock that account, you should go to the menu Device Management -> Cashiers.

Find the blocked cashier by the Blocked value in the Status field, or specify this value in the filter if there are many cashiers.

Click the Edit button.

In the cashier information form, change the status to Active and save the changes.

Then click the Set default password button in the cashier profile.

The password value will be set to the Username (case sensitive).

In order to set a specific password value use the Change Password button.

Resetting the Password for the Application

If it is necessary to reset the cashier’s password before blocking the account, go to the menu Device Management -> Cashiers.

Find the cashier's account and open the cashier profile in the review mode.

Then click the Set default password button in the cashier profile.

The password value will be set to the Username (case sensitive).

In order to set a specific password value use the Change Password button.

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Last updated 3 years ago

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