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In order to start using the Application, you need to register a mobile device in the system and activate an existing payment terminal for it using one of the available ways:
The device setup must be performed by Main Cashier. If you are not Main Cashier, then let him/her know you need to pass the process on your device.
Passwordof Main Cashier.
- 1.When you enter the password, remember it is sensitive to upper and lower case.
- 2.If you are logging in the Application for the first time as Main Cashier, then the default Password is equal to the Login/Username (case sensitive).
If you have successfully entered credentials, the Application will ask you to enter the
initialization code(4 digits). Enter it into the appropriate field and continue login.
The initialization code is sent by email or in an SMS to the Merchant's phone number (which is mainly specified when the acquiring service agreement is signed). It depends on what your Acquiring Service Provider has set.
The payment terminal activation can be required in the following cases:
- you are passing the initialization process on the device for the first time
- the device was unbound from the payment terminal.
If the payment terminal activation is needed, the system will ask to enter the
activation code(4 digits). Enter it in the appropriate field and continue login.
The activation of the payment terminal must be performed by Main Cashier. If you are not Main Cashier, then let him/her know you need to pass the process on your device.
The activation code is sent by email or in an SMS to the Merchant's phone number (which is mainly specified when completing the acquiring service agreement). It depends on what your Acquiring Service Provider has set.
You may be notified that there are no available terminals to bind to your current mobile device. This message may occur when all the payment terminals generated by your
Acquiring Service Provider are already bound to your other mobile devices. In this situation, you can:
- contact the Acquiring Service Provider with a request to increase the number of payment terminals
- or unbind the existing payment terminal from some other mobile device.
If you need to activate a payment terminal with a specific identifier, then you need to use the device setup using the Device Code
After the successful completion of device initialization and/or payment terminal activation , the Application will display the Amount entry screen.
This means the device is ready to use as a payment terminal.
Main Cashier can log out of the account (by clicking on the icon
) and hand in the device for further use of the Application as it is intended to a another User/cashier.
- On the login screen, click the Use Device Code button.
- The device will generate a temporary Device Code consisting of 8 digits.
On the Merchant portal, you need to activate the payment terminal using the device code. For this:
- 1.go to the section in the section Payment terminals,
- 2.find a terminal available for binding and click the Bind button,
- 3.enter the Device Code.
If the Device Code is successfully entered on the Merchant Portal, then on the mobile device, click the Update device status button to complete the setup.
The code is valid for the time indicated on the screen at the time of its formation. During this period, the Code must be entered in the Merchant's portal and click the Update status button on the mobile device. If both or one of the steps were completed after the specified period, the device setup procedure must be started again.
There are situations when there is a need to reconfigure the device (for example, they deleted, re-downloaded the application, cleared its memory, etc.) In this case, you can use the
Device Activationsection in the Merchant's portal, having previously generated a code on the device. You can also use this section if it does not matter to you which terminal the device will bind to. If you enter the code in this section, the system will link the device to a free terminal.