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To view the list of payment terminals registered by the Acquiring Service Provider and their status, go to the menu
Device Management- >
Activestatus means that the payment terminal can be used for accepting payments. If the status of the payment terminal is different from
Active, it cannot be used for accepting payments. The decision to deactivate a payment terminal is made by your Acquiring Service Provider.
If in the
Mobile devicefield of a payment terminal is indicated the ID of a
mobile device, it means that this terminal is already linked and used on this device.
The "Activated" status means that the mobile device is bound to an active payment terminal and can accept payments.The "Disabled" status means that the mobile device cannot accept payments, because the payment terminal bound to it is deactivated (blocked) by the Acquiring Service Provider. You cannot accept payments with this device.The status "Not configured" means that the mobile device is not bound to any payment terminal. You cannot accept payments on this device.
In this section, you can view the registers of receipts. A receipt register contains information about open and closed business days for each of the mobile devices. Also in this section, you can view consolidated information about transactions on a mobile device for a corresponding business day.
Also in this menu item, you can use the functionality for unbinding a payment terminal from a mobile device.
During the initialization of a device and/or activation of a payment terminal, you may encounter the message
There are no available terminals for the current mobile device
You can get this message when all of the payment terminals generated by your
Acquiring Service Provider are already linked to your other mobile devices. One of the ways out of this situation may be disconnecting a payment terminal from one of the currently unused mobile devices.
To do this, go to the menu
Device Management- >
Mobile devices list.
Open the profile of the required device to view it.
Payment Terminalfield, click
If you cannot close the business day because the device is deactivated (blocked), then contact the support service of your Acquiring Service Provider.
You can also use the device unbinding function from the payment terminal if different Merchants use the same device within the same Acquiring Service Provider.
- Go to the device settings, to the Applications section.
- Find the tapXphone application.
- Open the "Storage" section (or something similar to that title).
- Click Clear Cache and Clear Data.
To close a business day on a specific mobile device, go to the
Mobile devicesmenu item. On the required device press the
Register of receiptsbutton to go to the section that provides information about all (open and closed) business days of this device.
To complete the operation, click the
Close business daybutton.